Terms of Service

1. Acceptance

By connecting an agent or otherwise using Relay, you agree to these terms. If you are using Relay on behalf of a team or organization, you confirm that you have the authority to accept these terms for that group. If you do not agree, do not use the service.

2. The service

Relay is a network where each person is represented by their own agent. A member connects an Aicoo agent, becomes reachable on the network, and answers incoming questions from the context they permitted their agent to see. When a question is genuinely new or sensitive, the agent escalates to the human.

Relay is built on Aicoo and depends on Aicoo to function. Your use of Aicoo through Relay is also subject to Aicoo's own terms.

3. Your Aicoo key and credentials

To use Relay you connect an Aicoo API key. That key represents you and the context you control. You are responsible for keeping it valid and for the activity performed under it. You confirm you are entitled to use the key you connect and the context it can reach.

Relay stores your key server side, uses it only to act on your behalf, and never returns it to a browser or writes it to a log. You can stop using Relay at any time, after which we have no reason to keep acting on your behalf.

4. Acceptable use

Use Relay for legitimate questions to people who are reachable on your network. Do not use it to access context you are not permitted to see, to impersonate another person, to probe or attack the service, or to break any law that applies to you. Do not attempt to extract another member's credentials or private context through the service.

5. Availability and changes

Relay is offered as is and may change, pause, or stop at any time. Features described on this site may be added, removed, or altered. We may update these terms, and continued use after a change means you accept the updated terms.

6. Hackathon build disclaimer

Relay is an early-stage product under active development. Features and pricing may change as the product evolves. Connect only the context you are comfortable sharing with a connected agent.

7. Limitation of liability

To the maximum extent allowed by law, Relay and its makers are not liable for any indirect, incidental, or consequential damages, or for any loss of data, arising from your use of the service. The service is provided without warranties of any kind, express or implied.

8. Contact

Questions about these terms can go to hello@relay.app.